orthopedics online

Customer Service

955 70 83 80
625 56 93 60

How To Buy

Prices of products displayed on the website www.irsalia.com include the Value Added Tax (VAT). Customer shall bear such tax and any other, including, customs that may apply to the commercial transaction.

PAYMENT
- Paypal.

- Credit card: Only for Shopping through the Web.

- Bank transfer or cash on delivery by CAIXA

For purchases through the Web, e-mail: info@irsalia.com or on 955 70 83 80/625 56 93 60 from 9:00 to 14:00. and 17:00 to 20:00. Monday to Friday.

If payment is by bank transfer or bank, the customer paid the money in the account of www.irsalia.com indicating their name and order number or item you buy.

If payment is by bank transfer, we recorded in 1 or 2 business days, if it is urgent to process your order, you can send the payment receipt by fax at 955 70 83 80. (From 09:00 to 14:00. And 17:00 to 20:00 h.) Or by e-mail to info@irsalia.com

If payment is by credit card or cash income in the CAIXA (no cost to the customer), we have proof of income through the Internet in minutes.

DELIVERY
The delivery time for items in stock to be sent by transport agency will be 1 to 3 business days in Peninsular Spain and other communities of 3 to 10 business days, not being able to ensure such delivery in those destinations with maritime traffic if they are subject to customs transit or internal affairs of Post and / or transportation agency.

FORM, COST, DELIVERY OF GOODS AND OTHER DOCUMENTS
Provide us with the shipping address where someone to receive your order.If you could not deliver at such address, the transit agency would attempt delivery another day.

The transit agency delivery takes place in the street number of the recipient, not the agency is required to bring the goods to an upper floor or bottom of that number. (Refer to the models of cranes, beds, mattresses and chairs may be offered the service up or down to a floor above or below upon payment of 50 €. In Peninsular Spain and Balearic Islands)

The customer will be responsible for checking and editing of the item purchased.

Shipping to mainland Spain
- If the product is superior to 250 euros, shipping charges will be borne by Irsalia.
- If the product is less than 250 euros, the buyer will pay the shipping costs will be 15 €.

Different shipments to Spain Peninsular (Check)

VERY IMPORTANT:
If the product arrived in poor condition, broken or incomplete due to the transport, the customer must call within 24 hours of receipt (phone 955 70 83 80) to make a timely claim with the carrier. In this case and not to interfere with the expertise of the insurance company, please do not use or handle the product in any way defective.